Unable to activate 1password using emergency kit. 1Password immediately closes.

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joisagile
joisagile
Community Member
in iOS

Just received a new iPad sixth generation. Wanted to install 1password on it. The install process asked me to scan the Setup code. Every time I attempted to scan the code, 1Password immediately closed. Tried at least 5 times.

Note that I was able to get 1Password working by typing in the relevant information. However, it would be great if the Setup code actually worked.

Thanks.

1Password Version: 7.3.4
Extension Version: Not Provided
OS Version: IOS 12.2
Sync Type: 1password.com
Referrer: forum-search:emergency kit code error

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @joisagile!

    I cannot reproduce this here, but I am running the latest iOS 12.4, while I see that you are a few versions behind. Are you able to replicate this issue even after upgrading your iOS?

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