Masterpassword - change

terjem
terjem
Community Member

Hi!
I have installed the program on multiple mac devices. Two of them will only open by inserting the master password. The other opens with the regular 4 digit code. How can I change that? I want only the four-digit code. Further, on nearly all the devices (3 IMACs, one pad, one laptop, one phone) I cannot upgrade because it asks me to shut it down first. However, shutting down does not seem to help.
Thankful for an answer.
Terje


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Referrer: forum-search:the app will only start with the master password

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @terjem! Welcome to the forum!

    I believe only mobile apps allow you to unlock with a PIN. Desktop apps require to enter your Master Password (and remember that, even on mobile devices, the PIN is not a substitute for your Master Password, so please make sure you don't forget it, as they will prompt you for your Master Password after certain system events, such as a reboot).

    Further, on nearly all the devices (3 IMACs, one pad, one laptop, one phone) I cannot upgrade because it asks me to shut it down first.

    Can you please share a screenshot of this message that you are seeing?

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