Safari extension says trail expired but I OWN 1Password 6

As the title says, I own a license for 1Password 6. I tried 7 and decided not to buy it and removed it. Now the 1Password Safari extension says my trial has expired and won't fill-in passwords. I tried removing and re-installing the extension with no luck. I get the same message for 1Password Mini. I tried quitting and restarting it without luck either.


1Password Version: 1Password 6 Version 6.8.9 (689001) AgileBits Store
Extension Version: Not Provided
OS Version: Mac OS 10.14.5
Sync Type: iCloud

Comments

  • brentybrenty

    Team Member

    @jckrauskopf: It sounds like you installed 1Password 6 from our website without a license. Did you purchase 1Password for Mac version 6? If so, from where? The extension isn't the problem. 1Password simply has no way of knowing that you've paid for it without it having the right information.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file