I have a valid key and 1 password was just updated but now I get invalid key

edited August 2019 in Mac

I have had to resign in my MAC after the new update to version 7. and re-enter my key info which says is invalid!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:invalid key on existing account


  • BenBen AWS Team

    Team Member

    Hi @rdoghaus

    Licenses do not typically include upgrades to new major versions (e.g. v6 -> v7). 1Password 7 requires either a separate license purchase or a 1Password membership. We're no longer advertising licenses, but they are available for customers who are already familiar with that situation and are comfortable with the "DIY" approach they offer. I'd highly recommend taking a look at 1Password membership, which will give you access to the latest versions of 1Password for all of your compatible devices (no more separate upgrade fees). You can read about the benefits here:

    About 1Password membership

    If you decide to upgrade to membership instructions for that can be found here:

    Move your existing 1Password data to a 1Password account

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.


  • Thank you, Ben.

  • BenBen AWS Team

    Team Member

    You are very welcome @rdoghaus.


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