Passwords disappeared from iPhone, and iPod. aaaargh

Hi,
I had 1Password syncing just fine between my Mac laptop and my iPhone. When I added a new iPod Touch 6 generation last week, all passwords disappeared from my iPhone, except for SIX "1password" passwords. So, the apps show on iPhone and iPod, but they only show 6 iterations of my 1password password.
All three devices are running up-to-date operating systems.
Driving me nuts. Please help!
Thanks,
Rachel


1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: OS 10.14.5
Sync Type: Not Provided
Referrer: forum-search:passwords gone from iPhone

Comments

  • BenBen AWS Team

    Team Member

    Hi @Candide

    I'm sorry to hear about the trouble. Do you have a 1Password membership account, or are you syncing your data through a 3rd party sync service (Dropbox or iCloud)?

    Ben

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