We have vaults for each team within our department: AppDev, Service Desk, Network Engineers, Server Engineers, etc. We are running into issues where the support matrix for some systems requires that triage handled by service desk requires them to check basic things before escalating. They need to gain access to credentials managed by the system owner and those credentials exist in a different vault.
Currently, the process is for the person needing the credential to have someone with access to the vault where it is stored send them a copy from the web interface.
Proposed Solution: Selective access to items in a vault for other team members. Similar to inviting a guest to a single item, this would allow vault managers to grant access to individual items without the other team member needing access to the entire vault. This could be accomplished with a one-time temporary link that shows the password to the other team member or places the password into a dynamically created vault "Shared with Me", or something else. Ultimately, we need a way to:
1Password Version: 7.3.705
Extension Version: Not Provided
OS Version: Windows 10 1903
Sync Type: Not Provided