1Password X extension for Chrome still working with TouchID?

odysseusodysseus Senior Member
edited August 22 in 1Password X (beta)

I was running the 1Password X beta extension in Chrome for a while, and had gotten it to unlock with TouchID. But it no longer works. In addition, when I open the extensions settings, it shows "Unable to establish connection with 1Password desktop app", even after reinstalling both the extension and the app.

How can I troubleshoot this?

1Password Version: 7.3.2
Extension Version: 1.16.8
OS Version: 10.14.6
Sync Type: 1Password


  • kaitlynkaitlyn

    Team Member

    Hey @odysseus! 1Password X will still integrate with 1Password for Mac, as long as you're running the betas for each. Based on the version numbers you included, I can tell you're running the 1Password X beta, but you'll want to install the 1Password for Mac beta as well. That one's currently at version 7.3.3.BETA-0, and you noted that you're running version 7.3.2. To install the 1Password for Mac beta, check out the instructions here. Let me know how it goes!

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