Why can't I delete a login in a Shared vault?

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wschaeffer
wschaeffer
Community Member

I have a login for a site and it is correct in my Personal Vault and I can edit it there. However, I also have an older version saved in a Shared Vault that I cannot delete. Why is that?


1Password Version: 1Password 7 Version 7.3.2
Extension Version: 70302003
OS Version: 10.14.6
Sync Type: Dropbox
Referrer: forum-search:delete shared password

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @wschaeffer!

    Can you please clarify what happens when you try to delete that item exactly?

  • wschaeffer
    wschaeffer
    Community Member
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    Nothing happens. I click "Edit" and it pops out into a new window with no Delete/Trash option.

  • Ben
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    @wschaeffer

    It sounds like you may not have the level of permissions required for that action on the vault in question. If you are an administrator on the membership you may be able to adjust those permissions yourself, otherwise you may need to contact an administrator within your organization to verify you have the appropriate access:

    https://support.1password.com/create-share-vaults-teams/#manage-access

    If you check the permissions, and they appear to be correct, could you please post a screenshot showing your level of access to that vault here? Please let me know how it turns out.

    Ben

  • wschaeffer
    wschaeffer
    Community Member
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    Thank you. I'm the owner and only user, which is why this is strange.

  • wschaeffer
    wschaeffer
    Community Member
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    @Ben that was it. I went into the settings of the Shared and had to select myself, which doesn't make sense but at least it now works. Thank you.

  • Ben
    Options

    @wschaeffer

    I'm glad to hear that sorted it. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.