i restored app from the cloud, how do I log in?????

The app was accidently deleted from my iphone, I restored it from the cloud, how do I open the app and recover my passwords?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:help, app was deleted, how do i sign in?

Comments

  • BenBen AWS Team

    Team Member

    Hi @1dillingh

    How were you syncing/backing up your data before the app was accidentally deleted?

    Ben

  • how long does it typically take to get an answer to questions????

  • BenBen AWS Team

    Team Member

    @1dillingh

    We try to respond to all inquiries within 24 hours. In this case it appears I was able to respond in about 1 minute. :)

    Ben

  • hi ben, I have been using the app for about a year, it was deleted from my phone accidentally, I restored it from the itunes site. now i don't know how to use the app. it is asking for things I cannot answer what do I do, how do I recover my passwords?

  • it would be easier to do this over the phone, are you seeing this information?

  • are you still here or is this a bot?

  • BenBen AWS Team

    Team Member

    @1dillingh

    it would be easier to do this over the phone, are you seeing this information?

    My apologies but we do not offer telephone support. We can either help you here, in this public forum, or via email. Please let me know how you'd like to proceed.

    hi ben, I have been using the app for about a year, it was deleted from my phone accidentally, I restored it from the itunes site. now i don't know how to use the app. it is asking for things I cannot answer what do I do, how do I recover my passwords?

    How were you syncing (or backing up) your 1Password data before the app was deleted? When you delete the app, that also deletes all 1Password data from the device. You would've needed to sync your data off the device (e.g. to Dropbox or iCloud) or made a backup before deleting in order to recover the data.

    Ben

  • BenBen AWS Team

    Team Member

    are you still here or is this a bot?

    This is a public discussion forum. It isn't a chatroom. Think of it more like the speed of email, but public. Please let me know the answer to my question above.

    Ben

    P.S. Not a bot. :)

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file