Blank extension popup

mirsky
mirsky
Community Member
edited July 2012 in 1Password 3 – 7 for Mac
Hi. I just upgraded from Lion to Mountain Lion.

Previously, I'd been using Safari 6 under Lion with no problem.

However, now when I click on the 1Password button in Safari, the little pop-up window is totally blank. It doesn't show a list of logins.

This site won't let me attach a screenshot more than 24.66K, so I couldn't post one.

Comments

  • khad
    khad
    1Password Alumni
    edited July 2012
    Sorry to hear that you are having some trouble.

    1. Quit Safari.
    2. In Finder, select Go > Go to Folder from the menu bar.
    3. Copy and paste the following path into the input box and then press Return:
    ~/Library/Preferences
    

    4. Move the [font=courier new,courier,monospace]com.apple.Safari.plist[/font] file you see there to the trash.
    5. Open Safari again.

    Does that resolve the issue for you? Please let me know.

    Thanks!
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