i added a new login and it's not showing up in my chrome extension icon

edited September 2019 in Windows

Why am I not seeing the new login I generated & saved in the 1Password app? Shouldn't it be listed in the Chrome extension? I just signed up for 1P in latest W10 version and added the extension to Chrome.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:my new login isn't showing up when i click on the chrome extension icon?


  • ag_anaag_ana

    Team Member

    Hi @chsfnn! Welcome to the forum!

    I have two questions for you:

    1. What version of the 1Password browser extension are you currently using?
    2. What is the name of the vault where you saved this item in the 1Password app?

    Thank you!

  • chrome ext v.
    All it says is All Vaults at the top.

  • and what does the little window that pops up and says 'read-only' mean?

  • GregGreg

    Team Member

    Hi @chsfnn,

    Sorry for this ongoing confusion! It seems that you haven't finished setting up 1Password 7 on your PC.

    I also noticed that you sent a separate email to our support, I found it and will reply there soon. To avoid any further confusion, let's continue our conversation there. Thank you!


    ref: CPV-95958-814

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