telephone number

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ERmedic
ERmedic
Community Member
in Mac

Why can't I find a telephone number for tech support?

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Referrer: forum-search:Why can't I find telephone number for tech support?

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  • Corey_C
    Corey_C
    Community Member
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    Hello @ERmedic

    We do not offer phone support. But we are more than happy to help you here or via email if preferred. What can we do for you?

  • ERmedic
    ERmedic
    Community Member
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    Requesting a refund, I have no interest in dealing with a company that does not offer telephone support to paying customers

  • Corey_C
    Corey_C
    Community Member
    edited September 2019
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    @ERmedic We tend to find electronic methods tend to be faster as we can request things like screenshots or diagnostics or provide links, things that cannot be done over the phone.

    That said, billing issues cannot be dealt with here, as this is a public forum. Please contact support+billing@1password.com and they will be happy to assist you.

    ref: QKW-14695-218

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