Can't register app on second device

I'm up and running with 1Password on my iMac, and I've downloaded the app to my iPad. When I click the icon on the iPad, it asks me if I'm already using the app. I select, which is where I believe my data is being stored. That takes me to a screen that says "We found 1 account,. When I click that account, it asks for my Master Password. I type that in. Then nothing happens. If I click on the account again, it takes me back to the name of the account. When I click on that again, it asks for my Master Password again. Ad nauseum. What should I be doing differently?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can't register app on second device (iPad)


  • Corey_CCorey_C

    Team Member

    Hello @rkentwilliams

    Try tapping "sign in to a different account" at the bottom of that list and then entering in your account information either manually or by scanning your Setup Code instead of choosing it from that list, see if that solves the matter.

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