You charged my credit card today. [subscription signed up is charged after trial, but we can help]

edited September 2019 in Purchasing

I was never able to get 1password to work. I want the $35.88 refunded to my card!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:You charged my credit card 35.88 today. I don't use 1PASSWORD. I want a refund!


  • Corey_CCorey_C

    Team Member

    Hello @michael999

    Sorry to hear you had some troubles getting 1Password set up. Can we help with that? Perhaps, together, we can get things working.

  • brentybrenty

    Team Member
    edited September 2019

    @michael999: I see that you were in contact with Jessy via email a month ago, but he never heard back from you. I'll close this and follow up on the conversation there to see what I can do to help. :)

    And if anyone else needs assistance with their account, shoot us an email at [email protected] with the details so we can assist without discussing sensitive account/payment information here in a public forum.

    ref: XUA-22773-563

This discussion has been closed.