1Password 7.3.712 for Windows is now available (now on stable channel)

MikeTMikeT Agile Samurai

Team Member
edited September 12 in Windows Beta

Hey folks,

We have another beta update for you to test; in addition to adding a few more security improvements and fixing the TOTP bug with specific lengths, we've decided to revert the changes we've made with the administrator rights. This update will require administrator rights one last time to reset the permissions.

This will be the last beta build before we ship it to the stable channel within a few days.


[IMPROVED] 1Password will notify users if their local 1Password database was created with a different version of 1Password that isn't compatible. {OPW-3841}
[IMPROVED] Updated our translations with the latest from our incredible translators on Crowdin.
[FIXED] Restored support for specific TOTP lengths (7-9). {OPW-4061}
[SECURITY] Added additional DLL search path limitations in other areas of 1Password. {OPW-3833}
[SECURITY] Improved the security of submitting user's crash reports to 1Password. {OPW-4120}


  • I am trying to upgrade from 7.3.684 to 7.3.712 on Windows 10 Version 10.0.17758 Build 17758 and I am receiving the error:

    1Password couldn't finish updating.

    Web browsers or security software may be preventing 1Password from updating. Exit 1Password and your web browsers, Configure any security software you may be using to allow 1 Password to complete its update, then try again. Cancel to roll back to the last version and try again later.

    Error: Os {code:32, kind: Other, message: "The process cannot access the file because it is being used by another process."}

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @bryanlucas,

    Thanks for reporting this.

    The process cannot access the file because it is being used by another process."

    Can you tell me what anti-malware solution are you using? This looks like an anti-malware solution interference, something's preventing 1Password from accessing its files.

  • I am not running any third party security software. I have Windows Defender only.

  • Same issue here. I'm running Bitdefender Antivirus Plus subscription based. I can't turn it off without uninstalling. Bitdefender offers an 'Advanced Threat Defense' where I had to add the 1Password individual file path to the exclusion list for a prior update:

    Using the 'update to 7.3.712" function within 1PW doesn't work as it performs the download and attempts to perform the update all in one step. The error message displayed:

    The rollback message when I select 'Cancel':

    **I believe I need a link to the update with a manual install so I can add the file location to Bitdefender after the download and prior to performing the install. I did not see one on the 1PW website, only a fresh ver. 7 install. **

    I toggled the Bitdefender Advanced Threat Defense Exploit Detection off and tested the update again, still failed.

  • bundtkatebundtkate

    Team Member

    It's been a bit since I've looked at BitDefender's settings, @Justcruzinthru, but I believe they have offered the option to whitelist a folder in the past. Our general advice when AVs are upset with us is to whitelist the entire %LOCALAPPDATA%\1Password directory. Many AVs will also often have a log of threats detected and action taken that will allow you to whitelist from the record within the log. Finally, the fresh version 7 exe and the update are the same – the updater simply downloads that exact exe to your 1Password folder and runs it. Doing so yourself would be essentially no different except that you'll have to initiate the update process. Hopefully one of these paths helps, but let me know if you're still having trouble. :+1:

    @bryanlucas, if you're not running an anti-virus, then it may be the web browsers getting you. The 1Password extension can relaunch 1Password too early if the update process takes a bit too long. Have you tried closing all web browsers and trying the update again?

  • I did a clean installation of Windows 10, May 2019 update; I did install the latest version of 1Password from https://app-updates.agilebits.com/ and didn't have such problems. I use Kaspersky Internet Security.

  • bundtkatebundtkate

    Team Member

    Most of what I've seen has involved cleaning up the old app folder rather than installing the update itself, @r1ma, so I don't know that I'd expect any issues with a fresh install even if your AV is fussed about this. It totally could mean Kaspersky is being nice to us, but with the issues we've seen thus far, I'd still advise keeping an eye out next update juuuust in case. Thanks for letting us know the fresh install went smoothly, though. Good news is nice to hear regardless. :chuffed:

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