Runtime error trying to login on Ubuntu

I've tried to install the CLI on a Linux Ubuntu machine and when I log in with a username/password (we have duo enabled on our account), it spits out a runtime error:

panic: runtime error: invalid memory address or nil pointer dereference
[signal SIGSEGV: segmentation violation code=0x1 addr=0x0 pc=0x804a32c]

goroutine 1 [running]:
runtime/internal/atomic.Xadd64(0xa58049c, 0x1, 0x0, 0x1, 0xa5761b0)
/usr/local/go/src/runtime/internal/atomic/asm_386.s:105 +0xc, 0xa5761b0, 0x1)
/go/src/ +0x36, 0x1, 0xa57e440, 0x33, 0x8400940, 0xa483b40, 0x33, 0x0, 0x0)
/go/src/ +0xf8, 0x20, 0xa498600, 0xa66e5a0, 0x20, 0x20, 0xa498540, 0x0, 0x0, 0x2)
/go/src/ +0x28f, 0xa49a2a0, 0xa4965a0, 0x1a, 0x843b172, 0xd, 0x843727d, 0x7, 0xa494660, 0x8, ...)
/go/src/ +0x504
SigninCommand).Run(0xa480810, 0xa48ab00, 0x2, 0x2, 0xa48a260)
/go/src/ +0x19a*CLI).Run(0xa48c140, 0x12, 0x0, 0x1)
/go/src/ +0x1ce, 0x0, 0x0)
/go/src/ +0xa2
/go/src/ +0x1a

Here's the info from uname:
Linux 4.4.0-145-generic #171-Ubuntu SMP Tue Mar 26 12:43:40 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Anybody seen this before?

1Password Version: 0.6.1
Extension Version: Not Provided
OS Version: Linux
Sync Type: Not Provided


  • felix_1pfelix_1p

    Team Member

    Hi @mh_nerdwallet!

    We are aware of an issue with the CLI on 386 and ARM platforms (see this post) and are currently working on a fix.

    While you seem to be on x86_64, which should work, it also looks like you may be running the 386 build of the CLI. I'd suggest to download the amd64 build and give it a try.

    Please let me know if that works.

  • Thanks Felix - I'll give the 64 bit build a try and see if it works.

  • ag_anaag_ana

    Team Member

    @mh_nerdwallet, on behalf of felix_1p, you are very welcome!

    We are looking forward to hearing back from you!

    Have a wonderful day :)

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