Browser extensions not working as expected

I mistakenly installed 1Password 7 when I was intending to reinstall 1Password 6. Since then my browser extensions are not working properly. I have already reported that I can't find the Firefox extension but now it appears I will need to reinstall all of them. Where are they filed?


1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: 10.14.6
Sync Type: Not Provided

Comments

  • I have had this problem before and forgot the solution was that the extensions for 1Password 6 are the same so I have to install the current version. I just wish this was stated on the download page (or did I miss this?)

  • ag_anaag_ana

    Team Member

    Hi @PatriciaW43!

    If you need 1Password 6 instead of 7, you can download version 6 from here :)

  • I was able to download 1Password 6 ... my problem was the extensions which are not included with the 1Passwod 6 download

  • As I said above "I just wish this was stated on the download page (or did I miss this?)" by which I meant that I wished it was stated clearly that "the browser extensions for 1Password 6 and 1Password 7 are the same"

  • ag_anaag_ana

    Team Member

    @PatriciaW43:

    Thank you for the feedback! Just for confirmation: is everything working fine on your end now?

  • Yes, it is working as expected now ... I have no idea what went wrong. When I clicked on the browser button it brought up a list of suggestions and did not let me select the one I wanted.

  • ag_anaag_ana

    Team Member

    Thank you for the update! I am glad things are sorted out already :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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