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How to return the money, today they deducted money from me.

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baleron007
baleron007
Community Member

Today I have been charged. How to return the money, the service does not suit me. I do not plan to use your service.
In fact, I was very surprised when money was debited from my card. How can I get the money back?


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Referrer: forum-search:How to return the money, today they deducted money from me.

Comments

  • Ben
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    Hi @baleron007,

    I'm sorry to hear 1Password hasn't worked out for you. Subscription payments are non-refundable but you can cancel your subscription to avoid being billed in the future using these instructions:

    Manage your 1Password subscription

    If you'd like to discuss further I'd encourage you to reach out to our billing team at support@1password.com. They'd be in the best position to assist with anything billing related. We're fairly limited here in this forum as it is a public venue. Please note that due to current volumes it is currently running about 24 - 72 hours for a response.

    Ben

This discussion has been closed.