Sync issues between desktop and iOS devices

I am a subscription member. Having issues with syncing between desktop and iOS devices.
For starters I can't locate the sync button anywhere.
When I create a new entry on the desktop it fails to be updated and available in the iOS devices!!!
Most frustrating as I seem to cop this a fair bit.
I believe my sync to be with iCloud, again I can't find this anywhere?


1Password Version: 1Password 7 Version 7.3.2 (70302004)
Extension Version: 7.3.2
OS Version: Catalina
Sync Type: iCloud?

Comments

  • ag_anaag_ana

    Team Member

    Hi @tfortuna! Welcome to the forum!

    For starters I can't locate the sync button anywhere.

    If you have a subscription, sync is automatic through your 1Password account, so you will not see the sync button anywhere, this is normal.

    When I create a new entry on the desktop it fails to be updated and available in the iOS devices!!!

    Have you logged in to your 1Password account also on your iOS devices already?

  • It ended up working but it took about 20 minutes to update/sync between the devices (:

  • ag_anaag_ana

    Team Member

    @tfortuna:

    Thank you for the update! Sync normally takes just a few seconds, so if you keep seeing this, please let us know and we will take a closer look :)

  • Thank you ag_ana

  • BenBen AWS Team

    Team Member

    :+1: :)

    Ben

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