Changing a password in the 1Password App

When I am changing a password in the 1Password app on my phone, I no longer have access to a full keyboard in the app. I only have access a number keyboard like on a telephone. No access to letters and symbols.
Many thanks for your help

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:when changing a password, unable to use letters can only use numbers


  • ag_anaag_ana

    Team Member

    Hi @asmc! Welcome to the forum!

    What type of phone are you currently using? And what field are you trying to edit when this happens?

  • Hi
    i have an iPhone, and it is the password field that I am changing.

  • BenBen AWS Team

    Team Member


    Is this password field inside of a record that is in the Memberships category? If so this is intentional. The default field on a membership item is a PIN, not a password. But you can add a password field by tapping on the "+ Add new field" option just below the built-in PIN field.


  • Thank you so much for your help.

  • ag_anaag_ana

    Team Member

    On behalf of Ben, you are welcome!

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.