in chrome, when I choose a login it goes to a 1password search field to select a login.

dalanpruedalanprue
edited October 23 in Mac

This is really annoying. When I click on the 1PW extension in chrome and then select the auto-selected web page login (which is always correct for whatever web page I am on) instead of logging me in it pops up a 1PW screen with a search box for me to enter which login I want to use. The extension already recognized the web page, already gave me the option for the correct login, and when I select "AUTOFILL" it pops up the bloody new screen for me to enter into the search box what web page login I want. This problem started back in High Sierra and it is still doing it now in Catalina. ARRGH!!!!


1Password Version: 7.3.2 (70302004)
Extension Version: 4.7.5.90
OS Version: macOS Catalina 10.15
Sync Type: icloud
Referrer: forum-search:in chrome, when I choose a login it goes to a 1password search field to select a login.

Comments

  • ag_anaag_ana

    Team Member

    Hi @dalanprue!

    Is this happening just with this specific website or with all of them?

  • ag_ana, This is happening on more than one web site but not on all web sites. It is intermittent and very frustrating. The last ARGH!!! was when I was trying to log into LifeLock.com.

  • ag_anaag_ana

    Team Member

    @dalanprue:

    Can you please try right-clicking on 1Password mini in the menu bar and selecting Quit 1Password Completely? If you now launch 1Password again, are things working again?

  • ag_ana,

    I did as you suggested and after the restart of 1PW it filled in the UN and PW correctly and successfully. I do hope this is not going to be a requirement every time I come to a web page where 1PW does not work. Any thoughts?

  • ag_anaag_ana

    Team Member

    @dalanprue:

    Please keep an eye on this and see if it happens at specific times. Since filling is working, there might be something on your system that is interfering with 1Password.

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