Chrome won't unlock

Hello, recently installed for Windows 7 (64 bit), and I'm using the Chrome browser (21.0.1180.89 m) Followed the instructions to install the extension. However, when I click the key, I get the 'enter master password' box, which I try to do and it says "Connecting 1..2..3..4..." and counts and counts and counts. If I go to a page and login (like this forum) it say "Unlock 1password to save ..." and I type in the master password and click unlock and nada, zip.

Very strange.


  • Ok, in what is a pretty strange order of events, rebooted this morning and the extension in Chrome worked like I expected. Now to figure out how to change a password on a web site without creating a new login credential.
  • khadkhad Social Choreographer

    Team Member
    Welcome to the forums, Chuck! I'm glad everything is working well.

    Please follow the steps in the User Guide to change a password for an existing Login:

    If we can be of further assistance, please let us know. We are always here to help! :D
This discussion has been closed.