Filling in passwords in Chrome/ Safari buggy/ not working

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josbigorange
josbigorange
Community Member

Hi, since upgrading to the paid plan for 1PW 7, things seem to be buggy. The worst thing is that when I want to fill in 1 password I click the short key 'cmd \', the mini browser pops up (so far so good), but sometimes it just says the extension is not installed (but it is, the latest version is right there in the menubar of my browser), or, when I do get a list of possible choices, I doesn't autofill it, and when I click on one, sometimes it fills in the use/ password info, sometimes not, and sometimes it just opens a new browser window, with nothing in it except the same page I was before.
What's going wrong here?!


1Password Version: 7.4.1
Extension Version: 4.7.5.90
OS Version: OS X 10.14.6
Sync Type: 1password account

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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @josbigorange: That sounds like something is hung up with Native Messaging on your system. If you Quit 1Password Completely -- Command Option Control Q -- and the browsers as well before restarting them, that should do the trick. Otherwise, if something is preventing even that from working, rebooting should help. Let me know how it goes. :)

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