Unable to use Firefox Browser Extension

mcfearsomemcfearsome Junior Member

Since the last update I have been unable to use the Firefox Browser extension. I have completely removed and re-installed several times now. The extension installs but is not usable, one thing of note is the icon in the browser toolbar is blinking.

1Password Version: 1Password 7 Version 7.4.2.BETA-0 (70402000) 1Passw
Extension Version:
OS Version: 10.15.1
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @mcfearsome! Welcome to the forum!

    Can you please let us know what Firefox version you currently have installed?

  • mcfearsomemcfearsome Junior Member

    Sure thing, I'm using "Firefox Developer Edition 71.0b12 (64-bit)". Please let me know if there is any other information I can provide.

  • mcfearsomemcfearsome Junior Member

    Hi, so it started working after completely restarting 1Password. I was only restarting the browser and didn't think that 1Password itself would need to be restarted. Sorry to take up any of your time.

  • ag_anaag_ana

    Team Member

    No worries at all @mcfearsome! I am glad to hear that you managed to get this sorted already :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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