I can't find my license number for 1PW6 for my MacBook Pro.

I've tried all of your help links but everything seems to need the secret key. 1PW6 may have never been transferred to this mac from my old one. Thx!


1Password Version: 1PW6
Extension Version: 6.8.9
OS Version: 10.15.1
Sync Type: iCloud
Referrer: forum-search:Hi, how to transfer my 1PW license from an old Mac to a new one?

Comments

  • I obviously don't know the secret key either.

  • BenBen AWS Team

    Team Member

    Hi @dccouch14

    1Password 6 has been retired and is no longer receiving updates:

    1Password 6 legacy support information — 1Password Forum

    You may want to consider upgrading to a 1Password membership, which would give you a Secret Key, as well as access to the latest versions of 1Password for all of your compatible devices.

    We can't recommend using an older version (e.g. v6). As a security focused company we'd always recommend running the latest versions of all of your software, but especially your operating system, web browser(s), and 1Password. If you opt to use an earlier version that is your prerogative, but it isn't something we can recommend. As things continue to evolve around the now retired v6 it will be less and less practical to continue using it.

    That said, licenses never expire, and so you can continue using any version you've licensed for as long as it works for you. If you need help locating your purchase information please reach out to us at [email protected] and include a link to this thread: https://discussions.agilebits.com/discussion/109521/i-cant-find-my-license-number-for-1pw6-for-my-macbook-pro#latest
    We'll do our best to help you track it down.

    Ben

  • I don't see a version on your website that's compatible with Captiva. I see a beta for Sierra but I'm already using Captiva.

  • brentybrenty

    Team Member

    @dccouch14: I'm not sure what you mean. Can you clarify?

  • I only see updates that cover the Sierra OS but nothing about Captiva OS. I have updated to Captiva. Are you familiar with the Apple Mac operating systems?

  • BenBen AWS Team

    Team Member

    @dccouch14

    Do you mean Catalina? 1Password 7 is fully compatible with macOS Catalina.

    Download for Mac

    Ben

  • Yes I did mean Catalina. Sorry....neven been to Catalina & have been to Captiva many times. :) I have downloaded v7. Thanks for your help!

  • brentybrenty

    Team Member

    Conversely, I have not been to Captiva, but I highly recommend Catalina! :lol: Anyway, glad that helped. We're here if you need us. :)

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