Why does it not let me sign on google chrome extension?

MRCABO

I keep getting this message whenever I click on the sign in button on my chrome extension:

This browser is not supported
1Password uses new web technologies to encrypt your data in your browser before it’s sent to our server.

Update your browser, or use one of these:

Brave
Chrome
Firefox
Then copy and paste this link into it:

https://start.1password.com/signin/?auth-only=1

I restarted my computer. I also have the latest update on google chrome and i just un installed and re downloaded 1password.
I just bought 1password and I am already frustrated at this point. PLEASE HELP!

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows & chrome
Sync Type: Not Provided

MRCABO

MRCABO

MRCABO

AGAlumB

@MRCABO: Do you maybe have Google Tag Manager or another extension that is interfering? Clearing the cache and forcing a reload can help:

• chrome://settings/clearBrowserData and select just "Cached images and files"
• Command Shift R (Mac), Ctrl F5 (PC)

Let me know!

raynino

Thank you Brently. I have a Mac and used your suggestion. That did the trick!

ag_ana

On behalf of brenty, you are welcome! I am glad to hear that :)