Restoring access to vaults after device deauthorized

lorna2407
lorna2407
Community Member
in Business and Teams

Hello,

I deactivated the devices which I thought I no longer used, however it seems I accidentally deauthorized the mac I do still use.

As a result I got notifications on my mac saying 'vault removed' for all the vaults I previously had access to.

I had to sign back in on the app, online and on the extension, which I have now done but the individual vaults have note reappeared.

I can see on the online login that my access is still correct (I am still a member of the right groups and have access to the correct vaults in my profile) but how do I make them appear again on my laptop app and extension?

Thanks

1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: Not Provided
Referrer: forum-search:Accidental Deauthorized Devices

Comments

  • lorna2407
    lorna2407
    Community Member

    It's sorted itself out now - thanks!

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update! I am glad to hear that everything is working again.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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