1 Password 7 won't open

I had a Individual License (from long ago) for 1P 4, 5 or 6 (?) 1Password7 has be operative and I was prompted to to subscribe. I dallied and did not 'subscribe'. I now have the 1P7 Icon on my iMac, displayed normally, but it does not open, thus preventing SignIn.
FROZEN is my Account ?
I wish to reinstate the Account as I have it due to identities saved. Multiple emails were sent to Support and they were not responded to in any meaningful or acceptable way. I am a old guy here with this computer stuff and I wish to resolve access issues as stated. Thanks, David


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_anaag_ana

    Team Member

    Hi @davidnorcutt!

    We will be happy to help you with this. I noticed that my colleague Michael is already helping you via email. So we don't duplicate the answers by replying to the same question in multiple places, let's keep the conversation going via email.

    ref: KNR-43228-821

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