TouchID Iphone8 stopped. Now everytime I need to fill in the masterpassword. On my Ipad it works

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KarinKrabbendam
KarinKrabbendam
Community Member

I am Dutch, so the screens are in Dutch. I hope this is no problem? Maybe someone from the team is Dutch?

The touchID works good wirh Apple's masterwordprogramm. And it used to work with 1 password. On my Ipad there are no problems. Bur I can not find how to let it work on my Iphone. Ios 12.3.1 I use.
I have screenshots, but as it is private, I would not like te share them for all.
Here you see there is no choice....

.

And here I would expect entrence, permission for 1 password, but there is not...

Same this screen:

And this screen: no possibillity :




1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Touch ID iphone8

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