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lost master password

comastri
comastri
Community Member
edited December 2019 in Memberships

hi i have changed my master password yesterday and now i can't remember it. I can still login to my iphone app through faceid but the 1password account in the app still has the old password in it. How do I recover my password or export my data from the phone to set up a new account. Please help, i am worried that my faceid access on my phone will expire and then I will be totally locked out.
Andrea


1Password Version: 7.4.4
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni
    edited December 2019

    @comastri - I see you've also asked this question of our email support staff; they'll be best-positioned to assist you with the specifics of your particular 1Password setup and recovering your data, so rather than keep this conversation going in multiple channels, let's continue via email; one of us will be with you shortly.

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