Our only owner left our company; how should we remove him / promote someone else to owner?

Hey 1Password Support!

We recently had our one and only 1Password owner leave our company.
Unfortunately, since he was the only owner, we're currently unable to remove his access.

How should we go about revoking access for our current owner, and adding owner access to another user?

Cheers,
Jordan @ MYOB.


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Comments

  • Hi @MYOBJordan

    I'm very sorry for the delayed reply. Only an owner on the membership can promote or demote another owner. That said, I'd highly encourage you to reach out to our team at business@1password.com so that we can take a deeper dive. Because this is a public forum we're fairly limited in the details we can discuss here.

    Ben

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