Safari extension on High Sierra 10.13.6 (Safari 11.1.2)

mbesemann

I have an old MacBook Air lying around that can only run macOS 10.13. As far as I know, this is still supported by 1Password 7. However, the safari extension throws up an error message saying it's not compatible with my version of Safari - is it not possible to run 1Password 7 in Safari 11 anymore?

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1Password Version: 7.4.2.BETA-1
Extension Version: 7.4.2.BETA-1
OS Version: macOS 10.13.6
Sync Type: 1Password account

rudy

@mbesemann,

You'll want to update your Safari to at least Safari 12, which is compatible with macOS 10.13.

mbesemann

@rudy - strange, the app store is not offering me an update for Safari (I have the latest macOS update). Is there a way to download it manually?

rudy

@mbesemann,

It sounds like you got bitten by a bug Apple had with their macOS 10.13.6 update. If you had installed Safari 12 prior to the update, installing macOS 10.13.6 would re-install 11 and put you into a state where you can't update to Safari 12 through the normal means.

1. boot into safe mode https://support.apple.com/en-us/HT201262
2. launch the AppStore and check for updates
3. install Safari 12 that should now show up in the available updates list.

mbesemann

@rudy That did it, thanks! I was able to install Safari 13.0.4.

ag_ana

On behalf of rudy, you are welcome! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)