Lost Password for my MacBookAir

I lost the password to access my 1Password in my Mac. I have access to my 1Password on my iPhone as in the phone I had set up finger print ID


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:lost password for my Mac, but still have access on iPhone finger ID. How to reset password on my Mac

Comments

  • BenBen AWS Team

    Team Member

    Hi @JorgeBernhard

    I'm sorry to hear you've lost your Master Password. If you still have access to your 1Password data on iOS, here is what I'd recommend:

    1. Sign up for a new 1Password membership trial at https://start.1password.com/sign-up/plan in a web browser on a computer
    2. Print the Emergency Kit generated during the sign-up process, and write your chosen Master Password on it
    3. Use the information on the Emergency Kit to sign into this new membership account on your iOS device
    4. Move all of the data you want to keep from the vault(s) it currently lives in into the vault in the new 1Password membership
    5. Verify that at https://my.1password.com/ you're able to see all of the data you want to keep while signed into the new account

    Once your data is safe within the membership trial account we can discuss how to move forward from there.

    Ben

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