Chrome is overlapping 1Password even tho it is set to default

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[Deleted User]
[Deleted User]
Community Member
edited January 2020 in 1Password in the Browser

I can't use 1Password menu due to Chrome is overlapping it by it's own password manager.

Here is the screen with a problem:

When zoomed you can see 1Password being overlapped by Chrome password manager:

Here are my settings in Chrome:

What steps should I proceed to make 1Password work correctly? Thanks!


1Password Version: Not Provided
Extension Version: 1.17.0
OS Version: Windows 10 Pro 1903
Sync Type: Not Provided
Referrer: forum-search:Chrome is overriding 1Password

Comments

  • kaitlyn
    kaitlyn
    1Password Alumni
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    Hey @Chyuae – thanks for the detailed report! I definitely understand why you reached out to us because this has confused me in the past as well. While the "Offer to save passwords" setting is disabled in Chrome, that doesn't stop any existing passwords you have saved in Chrome from being suggested. To avoid Chrome's password manager getting in the way, you'd have to delete the data you currently have stored in Chrome. Assuming the data is old and no longer needed (it's always a good idea to double check just in case), you can delete your Chrome passwords individually or all at once by following these steps:

    • With Chrome open, click on the three dots on the top right corner. Select Settings.
    • Select Passwords.
    • To delete an individual password, click on the three dots next to it and select Remove.
    • To delete all passwords, go to Clear Browsing Data from Settings -> Advanced and select Passwords.

    Let me know how things are behaving for you after that!

  • [Deleted User]
    [Deleted User]
    Community Member
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    Of course! Now it is working as intended, thank you!

  • ag_tommy
    edited January 2020
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    On behalf of kaitlyn, you're very welcome.

This discussion has been closed.