Stand alone 1 password 7 says it is from app store

I do not have a go button appearing in the safari extension when I go to a website. The url is appropriately listed in the entry. When I check my version, it says 1 password 7.4.1 (mac app store), but I have purchased a license. I suspect that the lack of a go button has something to do with the wrong source being listed. How do I go about changing my software's understanding of its birth from mac app store to stand alone version? I can't find a preferences file to delete.

1Password Version: 7.4.1
Extension Version: 7.4.1
OS Version: 10.13.6
Sync Type: iCloud
Referrer: forum-search:app store


  • ag_anaag_ana

    Team Member

    Hi @malhotrh!

    We will be happy to help you with this. To avoid sharing your purchase information here, can you send us an email to [email protected] from the email address that you used to purchase 1Password, so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

  • [#NFH-71683-454]

  • Corey_CCorey_C

    Team Member

    Thanks, we will be right with you. :)

    ref: NFH-71683-454

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