Can login to bank on chrome but with 1pass says that browser not supported

I can login to bank with chrome directly but if using 1Password I get the response that the browser is not supported


1Password Version: Not Provided
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Referrer: forum-search:Can login to bank on chrome but with 1pass says that browser not supported

Comments

  • ag_anaag_ana

    Team Member

    Hi @ricberry50! Welcome to the forum!

    Can you please share with us the exact steps you are following to login to your bank with 1Password, so we can test the procedure here too and see if we get the same message? Thank you!

  • It appears that 1password is defaulting to an android browser that is not comparable with westpac, and not to chrome. How do I reset this for my Galaxy Tab A. The app works fine in windows.

  • ag_anaag_ana

    Team Member

    @ricberry50:

    We would love to test this and see if we can reproduce the issue. Please let us know the exact steps that you are following to login to your bank with 1Password.

  • periperi

    Team Member

    @ricberry50 If you long press on the URL from a Login item in 1Password, you can choose to open it in Chrome, or your default browser, instead of the built-in 1Browser. I recommend doing this, or visiting the site directly from your preferred browser and using Autofill or Accessibility to fill.

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