Made a mistake with subscribtion plan and want to change it

Hello! Please, help me to solve my problem.
I made a mistake, when I was changing my account settings. I chosen the 'Team' plan for me and my husband instead of 'Family' plan. I was charged a year's fee today and it was almost $100. It is too expensive for me =(
May be there is a chance to change my Plan to 'Family' and to return me the difference? If it's not, can I cancel my subscription and start it again but with right Plan?
Thank you for help.


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Extension Version: 1.17.0
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Comments

  • ag_anaag_ana

    Team Member

    Hi @fraushtau! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    ref: HRI-94981-626

This discussion has been closed.