1Password 6 mini still running after 1Password 7 install

I upgraded to 1 PW 7 (and Family subscription) last week and had Trashed the 1 PW 6 application. Upon restart, my 1 PW 6 mini icon in the menu bar was gone, and the 1 PW 7 mini icon present, as expected. I had some trouble migrating my Dropbox synced vault, but got excellent email help from Max last Sunday and we have that fixed.

However, yesterday after a restart I realized my 1 PW 6 mini icon is back, right next to the 1 PW 7 icon! I cannot log into it, and as far as I can tell, 1 PW 7 is working fine.

Thoughts about how to fix this?

Joe


1Password Version: 7.4.1
Extension Version: N/A (Safari)
OS Version: 10.15.2, Mac Pro 2019
Sync Type: PW X (Family Subscription, right?)
Referrer: forum-search:1Password 6 mini still running after 1Password 7 install

Comments

  • ag_tommyag_tommy

    Team Member
    edited January 30

    Hi @icedoc

    Did you empty the trash? I am asking because it sounds as if macOS started a copy of the mini from there, or from another location such as a clone drive or backup drive. We recommend excluding the 1Password application from all backups. If you have a clone/backup please exclude 1Password, and remove the copy thats located on that clone/backup. Empty the trash, and a reboot should solve the issue.

    If none of this sounds familiar, then I want to ask you to create a diagnostics report.

    https://support.1password.com/diagnostics/?mac

    The diagnostic report doesn't include any private information like your logins, Master Password, or Secret Key - About 1Password diagnostics reports https://support.1password.com/diagnostics-privacy/

    Please send that report to [email protected] Be sure to include the following information with your submission.

    Your user name here in the forum. icedoc
    A link to this topic. https://discussions.agilebits.com/discussion/110898/1password-6-mini-still-running-after-1password-7-install

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