is there any way to get into my vault now that I lost my master password? Long time user.

aseeger
aseeger
Community Member

I currently have 1Password 7 on my Mac computer. I stored my master password in NOTES (native Apple app) on my computer so that when you required it to reconfirm Face ID I would copy and paste it to open. I had a glitch with notes and Apple cannot help me. I cannot get into 1Password obviously and I am really in a pickle.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Master password for 1Password mistakenly deleted by Apple

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @aseeger!

    I am sorry to hear about this. For your privacy and security, your Master Password is not stored anywhere, only you know it. This means that it is not possible to recover it unless you are a member of a Families or Business accounts. If you have an Individual account or a standalone license, I recommend reading this article to try and recover your Master Password.

    If, on the other hand, you are part of a Families or Business account, you can ask another Admin to recover your account for you.

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