Can’t create account

I subscribed yesterday and cannot get set up. After the sign up screen it takes me to an Add Account screen where it is looking for Account details but I haven’t got any and can’t see where to create an account.


  • BenBen AWS Team

    Team Member

    Hi @raespence

    I'm sorry to hear about the trouble. Did you sign up using a web browser, or inside of one of the 1Password apps? If the latter - which app?

    Please let me know. Thanks.


  • Hi, I signed up using the Apple iOS app

  • ag_anaag_ana

    Team Member

    Hi @raespence!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: JUC-83589-636

This discussion has been closed.