Desktop not syncing with device

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Jim853
Jim853
Community Member

Signed up for family version. Installed desktop on Mac OS X 10.15.2. Imported passwords from Google. I see all items listed on both desktop and mobile. I changed my Google password to stronger using 1Password. When I try to login to google on phone (iPhone 11Plus Pro IOS 13.3.1) it shows old password. What am I doing incorrectly? Must I do manual sync?


1Password Version: 7.4.3
Extension Version: 4.7.5.90
OS Version: 10.15.2
Sync Type: Not Provided
Referrer: forum-search:password changed on browser, did not update on device

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  • Jim853
    Jim853
    Community Member
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    I was reading some other postings and found this: I now have 2 accounts for my gmail, one with a username, one without. The account without has correct password whereas account with username has old password. How can I correct? What did I do incorrect so as I update the rest of my accounts I do not repeat the same mistake?

  • ag_ana
    ag_ana
    1Password Alumni
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    @Jim853:

    You can edit the item without a username, and type your username in it. At that point, you can delete the other login (the one with the wrong password) so you don't have duplicates.

    What did I do incorrect so as I update the rest of my accounts I do not repeat the same mistake?

    It's difficult to say without knowing exactly what you did. Do you remember all the steps you followed to have this happen?

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