1Password browser extension still not working with MS Edge

I just updated to 1PW 7.4.2 earlier in the week via the Mac App Store. Judging by the release notes, it was supposed to address compatibility with MS Edge. However, I am still not able to use 1PW with Edge (currently running version 80.0.361.53).

I installed the browser extension from the Chrome Web Store and restarted Edge. I am not able to fill login details with Edge. When I press Cmd+\, I get a dialog telling me to install the browser extension I already have installed (see the attached image).

I've tried re-installing the browser and extension to no avail. Any hints as to what could be causing this issue?


1Password Version: 7.4.2
Extension Version: 4.7.5.90
OS Version: 10.15.3
Sync Type: iCloud

Comments

  • ag_anaag_ana

    Team Member

    Hi @ToS! Welcome to the forum!

    The extension works fine for me in the latest Edge browser:

    I am also running 1Password 7.4.2, like you. Can you please confirm the exact version of the Edge browser extension that you are running? I wonder if you might have installed 1Password X instead, it would explain what you are seeing.

  • Sure, as you can see I'm running Edge 80.0.361.53 with version 4.7.5.90 of the extension as in my OP.

  • ag_anaag_ana

    Team Member

    @ToS:

    I see that you are missing a minor update to Edge (you are using version .53 while I am on .54), but I don't think that's the reason why this is not working for you. You mentioned in your first post that you have restarted Edge already, but can you now please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunching 1Password?

  • Progress! I received the following error on Edge startup. Clicking Get Help did not actually help. No response.

  • ag_anaag_ana

    Team Member

    @ToS:

    Thank you for the screenshot! It looks like there is something wrong with your Edge installation, and 1Password is blocking the connection for security reasons. This usually happens for two reasons:

    1. 1Password can’t verify the identity of your browser if it’s in the middle of an update. Quit your browser and restart it. Doing so will allow the update to complete, and the signature will once again be valid.

    2. 1Password for Mac can only reliably verify the signature of your browser if it is in the Applications folder. If your browser is in a subfolder or somewhere else on your Mac, move it to the Applications folder.

    After you tried both of these, I also recommend rebooting your computer once. Did this help?

  • Neither of those made a difference.

    However, after going scorched earth on my Edge install, I see what's happening. It seems that 1PW only supports the Edge Release channel. I had the Beta channel installed previously. After wiping everything and starting with a fresh download from the MS website, I'm running the Release channel. After reinstalling the 1PW extension, now everything is working.

    So, does 1PW intend to support all the different Edge Insider channels?

  • ag_anaag_ana

    Team Member

    @ToS:

    Thank you for the update! I am glad to hear that you managed to get things sorted out by installing the stable version of Edge. I am not sure about plans to support Edge beta at the moment, but please keep an eye out on the release notes for any updates about this :+1:

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