Could not find the user who last changed this item.

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marcporter
marcporter
Community Member
in Families

Using the webpage after I try to open any item I get the following error
Could not find the user who last changed this item.

(4MSGLFGG4BAK5NJWFJZD73EQWE)

LegacyServerError: Not found. (117)

Session: XODPG4IRYRD2DBE4QMYKMCOPSA

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @marcporter! Welcome to the forum!

    Is this happening with a specific browser, or in all of them?

  • marcporter
    marcporter
    Community Member
    Options

    all browsers

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @marcporter:

    Thank you for the confirmation! Please save a console log in your browser when this happens the next time, and email it to us at support+forum@agilebits.com so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

  • linux4life
    linux4life
    Community Member
    edited February 2020
    Options

    Seeing the same in our environment. Multiple users, business plan, shared vaults. Emailing console log to support now.

  • Ben
    Ben
    Options

    Thanks @linux4life. :)

    Ben

This discussion has been closed.