1Password7 does not work on my Macbook Pro since I upgraded to Catalina.

Options
Michelelabelle
Michelelabelle
Community Member

I have 1Password7 installed on my Macbook Pro. Since I upgraded to Catalina OS, the program does not work. It opens, but it does not recognize my master password.
Also, I attempted to install 1Password7 on my Mac desktop, but it asks me to quick 1 Password mini - which has already quit - and will not allow me to proceed.
I am an individual user, so I don't have a secret account number or monthly membership.


1Password Version: 1Password7
Extension Version: 7.4.3
OS Version: Catalina 10.15.3
Sync Type: icloud, wifi
Referrer: forum-search:1Password7 does not work on my Macbook Pro since I upgraded to Catalina.

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @Michelelabelle!

    We will be happy to help you with this. I noticed that you also sent us several emails with the same questions. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your emails as soon as possible.

    Thank you for your patience!

    ref: EFG-86862-426

This discussion has been closed.