Doesn't work on my banking app

LagPickLagPick
edited March 5 in Android

Hi,

The popup doesn't appear in the password field of my banking app https://play.google.com/store/apps/details?id=mobile.acb.com.vn
Is there any workaround?
I cannot even copy the password from the 1Password app to this app. The paste option doesn't appear.


1Password Version: 7.4
Extension Version: Not Provided
OS Version: Android 9
Sync Type: Not Provided

Comments

  • periperi

    Team Member

    Hi @LagPick. Thanks for reporting this issue. It looks like neither Autofill nor Accessibility work here, and I've reported this to our developers. For now, since the app seems to be blocking pasting, try filling your credentials with drag and drop.

    ref: dev/android/onepassword-android#955

  • Thanks but your link to Google site for how to use split screen is pointing to an unrelated page.

  • periperi

    Team Member

    @LagPick My link was to our support site which shows you how to use split screen mode to drag information from 1Password to other apps. You can use this method to fill into the ACB app. I tested it out and can confirm that it works.

  • I meant this:
    With Android 7 or later, you can use split-screen mode to open 1Password and another app at the same time. Learn how to use split-screen mode. https://support.google.com/android/answer/9079646/#split_screen
    The is no split screen in the page.

  • periperi

    Team Member
    edited March 6

    @LagPick I see what you mean. It looks like the link needs to be updated on that page. Try this instead:
    https://support.google.com/android/answer/9295224?hl=en

    ref: dev/web/support.1password.com#2269

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