AWS console account id being replaced with one-time password

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  • I'm using 1Password X version 1.18.1 on Firefox version 74.0 and it works like it should. However, 1Password X version 1.18.6 on Chrome version 80.0.3987.132 continues to put the OTP in the account alias field. I have removed and reinstalled the extension to no avail.

  • OK, from looking at the release notes, it looks like I'm waiting for 1.18.8.beta to be made available in the Chrome web store.

  • ag_anaag_ana

    Team Member

    That's correct @wbeckwith :)

  • I'm on Chrome on OS X, and when I right-click on the 1Password X icon in the toolbar and select "Check for Updates", it reports that I'm running the latest version "1.18.0". How much longer will the rollout take?

  • wagneronewagnerone Member

    Is there yet an ETA for a forthcoming "non-X", 1Password application browser plugin to fix this?

  • kaitlynkaitlyn

    Team Member

    @gotrevor – The 1.18.1 release has been submitted to Chrome, but it needs to go through the review process that happens prior to each update being pushed to the public. I don't have an estimate on when that'll be finished; I'm afraid it's our of our hands here at 1Password. That said, your extension should update automatically (as long as automatic updates are enabled), and I'd be happy to post in this thread once I get word that the update has been approved by Chrome.

  • When is the fix out for Firefox (not X) ?

  • kaitlynkaitlyn

    Team Member

    @wagnerone and @dfuentes1977 – I'm sorry to say that don't have an ETA to share for updates to the 1Password desktop apps/companion extension. I do know that it's on those specific teams' radars, though. In the meantime, you're welcome to use the workaround that Cecelia mentioned in this comment, which is adding a custom field with the label of account and a value of your account number to your AWS Login item.

  • wagneronewagnerone Member

    I have 30+ AWS accounts, so I'm holding off snarling up all my records with that workaround as long as I can. :)

  • kaitlynkaitlyn

    Team Member

    @wagnerone – That's completely understandable. If you're interested in giving the beta a try, the beta build with the AWS fix has been approved by Chrome and is currently available. You can grab the 1Password X beta in Chrome and Firefox. If you'd rather stick with the stable version, just know that a fix is on its way!

  • wagneronewagnerone Member

    Thanks @kaitlyn! I use the app/plug-in combo in Brave (Chrome compatible - now with less privacy invasion!) and Safari. I'm on the beta track there, so will hang on a bit.

  • kaitlynkaitlyn

    Team Member

    @wagnerone – Ah, I see. I hope I didn't get your hopes up. I'd stick with the beta, like you mentioned. The fix will make it to that build first. :)

  • Also checked regarding the workaround while using Safari 13.0.5 on macOS Mojave 10.14.6 and I already had the form field account saved correctly. Any ETA on getting the Safari plugin working again?

    (just my +1 to subscribe for updates...)

  • ag_anaag_ana

    Team Member

    @jeremygaither:

    Unfortunately we don't have an ETA at the moment, but we hope to have an update for Safari as well as soon as possible.

  • UnixSageUnixSage
    edited March 20

    Some one mentioned in another thread to add to Section NOT webform. I did that and all 4 or my AWS accounts work again..

    1Password 7
    Version 7.4.3 (70403002)
    1Password Store

    MacOS 10.15.3

  • kaitlynkaitlyn

    Team Member

    @UnixSage – That's exactly right!

    @jeremygaither – You'll want to add account as a new section on your item rather than in Web Form Details.

  • Thank you @UnixSage @kaitlyn that fixed it!

  • ag_anaag_ana

    Team Member

    That's great to hear @jeremygaither! Thank you for the update :)

  • Thank you @UnixSage and @jeremygaither: that worked for me to.

    @ag_ana Is the fix going to be released even on 1Password? I understand the next release of 1Password X will patch this but I wish I didn't have to choose between Touch ID support and AWS login working smoothly.

  • kaitlynkaitlyn

    Team Member

    Hi @tom139! Thanks for joining the conversation. :)

    We don't have a release schedule to share when it comes to the 1Password desktop apps (or any of our apps, for that matter). I'll make sure our Mac developers are aware of the issue, though.

    I've got a couple things to add – Touch ID support is available in the 1Password X and 1Password for Mac betas. If that's something you're interested in trying out, you can find more info here.

    Next, I want to make sure the workaround (mentioned by @UnixSage and @jeremygaither) ended up working for you. I'd love for you to have both Touch ID support (either via the companion extension or the 1Password X beta) and a working AWS Login. We should be able to manage that by getting you on board with the 1Password X and 1Password for Mac betas, like I mentioned, or by using the workaround where you add the account field in manually. Let me know if you have any trouble with either option!

  • sj26sj26
    edited March 26

    Same issue on:

    macOS 10.15.4 (19E266)
    Safari 13.1 (15609.1.20.111.8)
    1Password 7.3.2 (70302004) - 1Password Store
    1Password (Safari Extension) 7.3.2

    My web form details already included an account field with the correct value, but it is being replaced by otp anyway. I've also tried recreating the whole login item, recorded from the web form, with no joy.

    Subscribing for updates.

    Edit: oh, I just tried adding account as a field (not a web form detail field) with the correct value, and it does work as a workaround. 🙌

  • edited March 26

    [deleted]

    Sorry, I just read that we have to wait for Chrome to update to have 1.8.1 available :)

  • kaitlynkaitlyn

    Team Member

    @sj26 – I'm glad you were able to get the workaround behaving well for you. Keep an eye out for future updates to 1Password for Mac!

  • kaitlynkaitlyn

    Team Member

    @mattogodoy – You got it. It's still in review at the moment, but the workaround should work for you in the meantime. If you're eager, the 1Password X beta has already been approved with the fix.

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