I'm mostly a fan of 1password and have sold it to my husband but he's (rightly) complaining a lot about the difficulty in setting up a Family account for us. Here's our situation:
On my screen, everything seems to be working (attached People and Billing screenshots
I've reached out to 1password and they said:
We are first going to want to invite your husband to join the 1Password Families Account you created: https://support.1password.com/family-sharing/#invite-your-family
Once your husband has joined the Family Account, simply have him add the Family Account to his current 1Password App, and then copy all of his current login items to his Vault he will get as apart of your Family Account: https://support.1password.com/move-copy-items/
After we've done that, then he can simply cancel his subscription following the same instructions I gave you in our prior email. 😊
I replied and got this back
Just as I mentioned in my prior replies, your 1Password Family Account is a SEPARATE 1Password Account. Hence why when you invite others to join your family, they are given an additional Emergency Kit that contains their own Secret Key.
Followed by the link to the previous email.
I'm just struggling to understand this: if we both have 1password accounts why do we need to create a new account and migrate everything there? For a product that is so optimised for efficiency that seems completely off.
1Password Version: 7.4.3
Extension Version: Not Provided
OS Version: OSX 10.14.6
Sync Type: Not Provided