if I delete my account to start again, do I have to pay for a new subscription?

It seemed the only option available to me was to delete my account, as my Master PW was not being accepted (not a big deal, as I haven't been using 1password).

Do I need to pay for a new subscription, or will it automatically recognise my email address and account?

Thanks
Andrew


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Referrer: forum-search:if I delete my account to start again, do I have to pay for a new subscription?

Comments

  • Don't worry. The answer came in the form a Google Play message, confirming my subscription has also been cancelled and no refunds. I'll try another password manager. Thank you.

  • ag_anaag_ana

    Team Member
    edited March 17

    Hi @alpacacards! Welcome to the forum!

    You can definitely move the existing subscription to a different 1Password account :) We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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