I'm trying to invite someone, but the invitation mail isn't sent

I'm trying to invite a new teammember, but the invitation mail isn't sent. The mailbox is available, is recieving other emails and 1password is whiotelisted inv the spamfilter. I've tried over 20 times resending, etc. but there is no invitation mail received.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:invitation mail do not arrive

Comments

  • BenBen AWS Team

    Team Member

    Hi @itsourbusiness

    Could you please try one more time and note:

    • The time (and timezone) at which you attempted to send the invite
    • The email address you're trying to send to

    and send that information, along with a link to this thread, to [email protected]? When you email in you will get an automated reply from BitBot with a support ID. Please post that ID here so we can "connect the dots."

    Thanks!

    Ben

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