Android App cannot fetch data

Dear support team,

when starting the 1Password app on my Android phone, i see a sync icon. This icon never goes away and it does not fetch any data. I already reinstalled the App, but without any success. The Sync is working on all my other devices (MacOS and iOS) but not on the Android phone. I have those issues since yesterday.


1Password Version: 7.4
Extension Version: Not Provided
OS Version: Android 9.0
Sync Type: Not Provided
Referrer: forum-search:frozen


  • Very strange. In the moment I submitted my issue, it finished syncing.

    So: problem solved.

  • ag_anaag_ana

    Team Member

    Hi @Korki! Welcome to the forum!

    Thank you for the update. I am glad to hear that things are working again, but please let us know if this happens again and we will be happy to take a closer look.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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